Monday, October 17, 2016

BBB receives hundreds of complaints, warns about company selling car engines online

LEAWOOD, Kan. - If you’re planning to buy a used car engine online, the Better Business Bureau has a warning before you purchase one.
The consumer advocacy organization has received more than 400 reports nationwide from consumers who purchased what they thought would be a low-mileage, newer-engine online. However, when the product arrived at their homes, it needed major repairs or didn’t work at all.
“The company is advertising a lot of places,” said Aaron Reece with the Kansas City Better Business Bureau.
The BBB has traced the complaints to several companies that they believe are interconnected. Those include:
  • Quality Used Engines (Missouri, Oklahoma, Wisconsin, Michigan)
  • Engine Shopper LLC (Wisconsin)
  • Engine Transmission World (Wisconsin)
  • Quality Used Transmission (Grand Rapids, Michigan)
  • Quality Used Transmissions (Grand Rapids, Michigan)
  • SW Transmissions (St. Louis, Tulsa)
  • Southwest Transmissions (St. Louis, Tulsa)
The company commonly lists a Leawood address for their business. However, the BBB says mail sent to that address has been returned to them. 41 Action News went to the address and found an empty building under construction.
“Very few people are able to get ahold of the company, and when they do, they tend to be frustrated with the company because they get hung up on or (the company staff) give vague answers or no answers,” said Reece.
The BBB recommends checking out a company with them before purchasing. They also recommend that you use a credit card so if you have a problem with the product, you can challenge the transaction......http://www.kshb.com/news/local-news/investigations/bbb-receives-hundreds-of-complaints-about-company-selling-car-engines-online

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